Documentation Sales and Client Relations
This guide describes how to use and manage the Oracle7 Enterprise Backup Utility (EBU).
The topics covered in this preface are:
Audience
Users are assumed have a fundamental knowledge of the UNIX operating system on which they are running their Oracle7 system. This guide does not document features of the local operating system, except as they affect or are affected by Enterprise Backup Utility.
Additional Reading
If you are unfamiliar with the Oracle relational database management system, read Chapter 1, "Introduction to the Oracle Server", in Oracle7 Server Concepts before reading this document. You should also read the backup and recovery chapters of the Oracle7 Server Administrator's Guide.
Document Conventions
Conventions used in this document differ somewhat from those used in other Oracle documentation. Because UNIX is case-sensitive, commands and filenames are shown in boldface type, rather than uppercase letters.
Full and Partial Backups
The Oracle7 Server Administrator's Guide and Oracle7 Server Concepts use the terms "full backup" and "partial backup" to describe backup methods. Table 1 maps these terms to the terms used in this manual.
Enterprise Backup Utility
Administrator's Guide
Oracle Server
Guides
offline database
full
online database
partial
online <subset>
partial
Table 1. Terminology Mapping
Type Conventions
The following type conventions are used in this manual:
bold
Boldface type indicates UNIX commands, directory names, pathnames, and filenames (for example, the prefs.ora file).
brackets [ ]
Words enclosed in brackets indicate key names (for example, Press [Return]).
italics
Italic type indicates a variable and is used for emphasis. It also indicates variable portions of filenames (for example, sgadefx.dbf).
UPPERCASE
Uppercase letters indicate SQL language commands and environment variables.
Command Syntax
Commands appear in monospace font. Enter information precisely as it appears. Following are the syntax conventions for commands:
backslash \
A backslash indicates a command line that is too long to fit on the printed page. Either enter the line as printed (with a backslash) or enter it as a single line without a backslash.
dd if=/dev/rdsk/c0t1d0s6 of=/dev/rst0 \
bs=10b count=10000
braces { }
Braces indicate required items.
.DEFINE {macro1}
brackets [ ]
Brackets indicate optional items.
cvtcrt termname [outfile]
ellipses ...
Ellipses indicates an arbitrary number of similar items.
CHKVAL fieldname value1 value2 ... valueN
italics
Italic type indicates a variable. Substitute a value for the variable.
library_name
vertical line |
A vertical line indicates a choice within braces or brackets.
SIZE filesize [K|M]
Syntax Diagrams
Syntax diagram components are explained below:
Icons
The following icons appear in printed documentation. Icons do not appear in online documentation.
Attention: The attention icon indicates important additional information.
For Parallel Server: The OPS icon indicates information specific to the Oracle Parallel Server.
Additional Information: The book icon indicates a reference to another document, published either by Oracle Corporation or another organization. (The words "See Also" without an accompanying icon indicate a reference to another section of this document.)
Warning: The warning icon indicates an action that could damage the system.
Other Conventions
The term "Oracle7 Server" refers to the database server product from Oracle Corporation.
The term "oracle" refers to an executable by that name.
The term "oracle" refers to the owner of the Oracle software.
Unless otherwise stated, examples use the Bourne shell (sh(1)) syntax.
Technical Support Information
(Please copy this page and distribute within your organization as necessary.)
Oracle Worldwide Support Services (OWSS) can be reached at the following numbers. The hours are detailed in your support contract.
In the USA: Telephone: 1.415.506.1500
In Europe: Telephone: +44 1344 860160
In Asia: Telephone: +61 3.924.6060
Please prepare the following information before you call, using this page as a checklist:
- your CSI number (if applicable) or full contact details, including any special project information
- the complete release numbers of the Enterprise Backup Utility and associated products (for example, Enterprise Backup Utility release 2.1 or Oracle Forms release 4.5.6.3.2)
- the operating system name and version number (for example, Digital UNIX 3.2d-1)
- details of error codes and numbers and descriptions. Please write these down as they occur. They are critical in helping OWSS to quickly resolve your problem.
- a full description of the issue, including:
- What - What happened? For example, the command used and result
obtained.
- When - When did it happen? For example, during peak system load, or
after a certain command, or after an O/S upgrade.
- Where - Where did it happen? For example, on a particular system or
within a certain procedure or table.
- Extent - What is the extent of the problem? For example, production
system unavailable, or moderate impact but increasing with
time, or minimal impact and stable.
Note: Keep in mind what did not happen, as well as what did happen. This type of information can help OWSS to more quickly resolve your problem.
- Keep copies of any trace files, core dumps, and redo log files recorded at or near the time of the incident. OWSS may need these to further investigate your problem.
For installation-related problems, please have the following additional information available:
- listings of the contents of $ORACLE_HOME and any staging area, if used.
- installation logs (install.log, sql.log, make.log, and os.log) typically stored in the $ORACLE_HOME/orainst directory.
Documentation Sales and Client Relations
In the United States:
- To order hardcopy documentation, call Documentation Sales: 1.800.252.0303.
- For shipping inquiries, product exchanges, or returns, call Client Relations: 1.415.506.1500.
In the United Kingdom:
- To order hardcopy documentation, call Oracle Direct Response:
+44 990 332200.
- For shipping inquiries and upgrade requests, call Customer Relations: +44 990 622300.
Other European customers, please contact your local Oracle Support office for documentation or shipping inquiries.
Your Comments are Welcome
Please use the Reader's Comment Form at the back of this document to convey your comments to us. You can also reach us at:
Technical Publications Manager
UNIX Technologies Foundation Documentation
Oracle Corporation
500 Oracle Parkway
Box 1op3
Redwood Shores, California 94065
Phone: 1.415.506.7000 FAX: 1.415.506.7360
E-mail: osdwrite@us.oracle.com
